Benefits check before booking

    Using international health insurance in China

    Tell us which policy you hold. A human coordinator will check the applicable benefits, region and provider route before presenting options.

    Check my insuranceContact us another way

    How the check works

    1. Share the required details

      Send your insurer, identity and preferred appointment information through WhatsApp.

    2. We check the policy

      A human coordinator checks geographic coverage, eligible providers, co-payment or deductible, and direct-billing availability.

    3. Choose a confirmed route

      We return the currently eligible private-hospital and city choices, or explain the self-pay alternative.

    Two possible care paths

    If coverage is confirmed

    Eligible private-hospital options

    We share the private-provider and city choices supported for the confirmed policy. Direct billing remains subject to the insurer's final terms, co-payment and deductible.

    If the proposed route is not covered

    Public Grade 3A self-pay options

    We can instead coordinate suitable public Grade 3A hospital options. Public-hospital care is treated as self-pay unless a specific hospital and policy are separately confirmed.

    Common insurers and assistance networks we can help check

    • Allianz
    • AXA
    • Cigna
    • Bupa
    • AIA
    • Prudential
    • UnitedHealthcare
    • Generali
    • MSH International
    • International SOS
    • APRIL International
    • AIG

    Examples only. Inclusion does not confirm coverage or direct billing for your policy. Other insurers may also be supported after review.

    Benefits check before booking

    Information needed for the benefits check

    Send the details below so a human coordinator can start the check.

    • Insurance company:
    • Full name:
    • Date of birth:
    • Gender:
    • Contact phone number:
    • Email address:
    • Preferred city and package:
    • Preferred appointment date and time:

    Direct billing is not automatically available. Please provide your insurer and personal details so we can verify your benefits, geographic coverage, eligible medical providers, co-payment or deductible, and whether direct billing can be arranged. Confirmation is required before booking.

    Open the WhatsApp checklist

    Prefer not to use WhatsApp? Use our contact page. Contact us another way